Rescue Themes Support


We understand how important it is to have top notch support and we deliver. How can we help you?


  • ThemeForest Support
  • $0
  • For themes purchased on ThemeForest
  • 6 months included from date of purchase
  • General Setup Questions Only
  • Customizations not included
  • Go to Contact Form
  • Priority Support
    45 Days
  • $59
  • 45 Days of Priority support
  • One-on-One access to the developer
  • Minor customization assistance
  • Theme Installation and demo setup
  • Be at the front of the line
  • WordPress Guidance
  • Will not automatically renew
  • Get Priority Support
  • Priority Support
    1 Year
  • $199
  • One Year of Priority support
  • One-on-One access to the developer
  • Minor customization assistance
  • Theme Installation and demo setup
  • Be at the front of the line
  • WordPress Guidance
  • Will not automatically renew
  • Get Priority Support

If you need extra support for your premium theme purchase (like minor customization and theme installation), Priority Support is the answer. We feel that our support service is very reasonable and generous for the level of attention you’ll receive.

We’re not able to provide free support for our free products but you’re welcome to purchase a Premium support package to access our awesome support services.


Why sign up for Priority Support?


Peace of Mind

Feel confident knowing that help is just a few clicks away.

Quick Solutions

Priority support means we’ll always answer questions from paid customers first.

Hands-On Help

Get advanced technical support. We’ll even log into your site to try and solve your issue.

Direct Access

You’ll have personal and direct access to the developer.


Priority Support details will be sent to your inbox once the purchase has completed. Please contact us if you’re having trouble locating that email.


Support Policy


Basic support is included with each premium theme purchase from us through the Envato Marketplace. Basic support is defined as responding to general premium theme questions.

Priority Support is defined as receiving advanced technical support, faster support responses, and hands on support through site login if necessary for premium and free products developed by us.

Priority Support will also include minor customization or alterations at the discretion of the support team. If you require major modifications, then you should consider contracting a developer for your site.

There is no free support offered for any of our free products.

We won’t provide support that requires us to view websites with questionable content including, but is not limited to, pornography, prostitution, racist content, possible scams, etc. We reserve the right to refuse support if a member is abusive or in violation of our terms and conditions.

Support is offered Monday through Friday, 9AM to 6PM U.S. Central Standard Time (UTC/GMT-6).